Provide administrative and patient care support to the Department of Behavioral Health. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Behavioral Health clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
Ability to communicate professionally and effectively with physicians and staff in a multi-task setting. Excellent organizational skills and ability to prioritize assignments. Skill in efficiently and accurately facilitating the appointment making process. Excellent interpersonal and communication skills to coordinate multiple appointments with staff from various departments within UCLA medical center. Skill in using a PC with associated programs including Word, Excel, and Email. Skill in demonstrating work experience with a database computer program. Knowledge of major medical insurance plans and types of coverage provided. Ability to travel for mandatory training upon hire. Preferred: Working knowledge of electronic medical charting system to complete appointment scheduling and encounter registration system. Knowledge of medical terminology specific to behavioral Health.
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